Privacy Policy

1. Introduction

Dundee Mountain Film Festival Society is committed to protecting personal data and handling it responsibly in line with data protection legislation and good charity governance practice.

2. Information we may collect

• Your name
• Email address
• Postal address (if applicable)
• Ticket booking details
• Feedback you provide

3. How we use your information

We use your data to:

• Send updates about the festival (where you have opted in)
• Manage ticket bookings and respond to enquiries
• Improve future events and services

4. Lawful basis for processing

We rely on:

• Consent (marketing communications)
• Contract (ticket purchases)
• Legitimate interests (improving and developing the festival)

5. Data retention

• Mailing list: until you unsubscribe or after inactivity review
• Ticket records: up to 6 years
• Feedback: deleted or anonymised after review

6. Data sharing

• We do not sell personal data and share data only with trusted service providers who act on our instructions.

7. International transfers

Where data is transferred outside the UK, appropriate safeguards are applied.

8. Cookies

Cookies are used to support website functionality and analytics. Consent is obtained where required.

9. Your rights

You have the right to:

• Access your data
• Correct or delete it
• Object to marketing
• Withdraw consent at any time

10. Complaints

If you are unhappy with how your data is handled, you may contact us. You also have the right to lodge a complaint with the relevant supervisory authority.

11. Contact

Email: secretary@dmff.org.uk

Published May 2026